Brentwood Visual News and Tips

Emergency Communications for Small Businesses

stressed-businessman

The Coronavirus pandemic has plunged the entire nation into an unprecedented situation, and small business owners are struggling to keep their customers informed during a situation that seems to change moment by moment.

With as fluid as everything is right now, there is a lot of bad information and rumors floating around out there. Every few minutes someone has a new announcement about whether a business is open or closed, or will be closing soon. As a business owner or manager, you are in the best position to provide accurate information. The challenge is getting the information out there in a way that makes it easy for people to find.

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Reputation Management: Why it Matters

reviews

How important are online customer reviews? Very important—more than 85% of customers trust online reviews as much as personal recommendations, and 72% of consumers will make a purchase only after reading positive reviews. Since 91% of typical U.S. consumers regularly or occasionally read online reviews, a review process can help you receive more reviews and effectively manage your online reputation.

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